Return Policy

Love your product or get your money back.

Anytime within 90 days of purchase.

 

Looking to exchange or return?

 

We don't hide our return policy or make it difficult to get your money back.

Instead, we make it easy to request an exchange or refund.

 

Just have your order number and shipping zip code in hand.

You can find your order number in the Confirmation Email or Packing Slip.

 

 

 

Love-It-Or-Free Guarantee.

 

When you purchase SaltWrap products, you can take confidence in our Love-It-Or-Free Guarantee. That means if you order one of our products and don't like it, your first bottle is on us. We'll exchange or refund your order, and you can keep it.

 

No return postage, no hassles.

This policy is limited to your first order, and one bottle or unit.

So if you order more than 1 unit, we ask that you send back the unused products to receive your full refund (not to worry --- we provide a pre-paid shipping label for you, so you don't have to pay for return shipping costs).

Free Returns

We provide prepaid shipping labels for all returns. We'll never stick you with a return postage charge.

90-days to Test Drive

You can request an exchange or refund anytime within 90 days of your purchase.

Online support

We designed our return process to be as painless as possible. But if you need help, contact us at help@saltwrap.com or 866-444-3267.

FAQ

How do I request an exchange or refund?

  • Click the "Get Started" button above. We'll take care of the rest.

How do I get refunds for digital programs, courses, and other items that do not ship?

  • For digital products and non-shipment items, send an email to help@saltwrap.com.

Can I exchange my purchase for something else?

  • Yes! We set up our return process to give you immediate access to pain-free exchanges. Click the "Get Started" button to start your exchange.

Do I really get 100% of my money back, or do you keep a shipping/postage charge?

  • We'll never stick you with a penalty or return postage. When you request a refund, you get 100% of your money back.

How long does it take to get my refund?

For exchanges, we offer immediate access to your store credit (you'll receive a Gift Card via email within a few minutes of completing the return). For returns of 2+ bottles, we will issue your refund as soon you return order is shipped. That means, as soon as the shipper picks up the package (marks it as "In Transit"), the refund is completed.

Refund transactions are typically immediate, but depending on your bank or credit card company it may take up to 48 hours to credit back to your account.

What does "Love It Or Free" mean?

  • When you purchase SaltWrap products, you can take confidence in our Love-It-Or-Free Guarantee. That means if you order one of our products and don't like it, your first bottle is on us. We'll exchange or refund your order, and you can keep it. No return postage, no hassles.

    This policy is limited to your first order, and one bottle or unit.
    So if you order more than 1 unit, we ask that you send back the unused products to receive your full refund (not to worry --- we provide a pre-paid shipping label for you, so you don't have to pay for return shipping costs).

I have questions about my refund. How do I talk with someone?

  1-866-444-3267

  help@saltwrap.com

  Keep shopping? Go to shop.saltwrap.com